Frequently Asked Questions

Where are you based?
Are there actors inside this escape room?
How do I book?
What is the maximum group size?
Any corporate offers available?
Is the location wheelchair accessible?
Is there an age restriction?
I have another question, who should I ask?
Where are you based?

7 High Street, Croydon, CR0 1QB

The Entrance is next to Five Guys.

Are there actors inside this escape room?

This is a live action escape room with actors that may touch you, but will NOT harm you.

Anyone disrupting the experience in any way through physical, verbal or sexual actions will be removed immediately without refund and reported to the Police if necessary.

How do I book?

We strongly advise that you book on our website or give us a ring on 01784 557540 to book your slot.

Walk-in’s are not advised as time slots are limited per day.

What is the maximum group size?

The maximum size is 8 people in a group.

Any corporate offers available?

XScream Events believe escape rooms make a great corporate event.

Please contact us on 01784 557540 and someone will be happy to help!

Is the location wheelchair accessible?

Unfortunately, the location is not wheelchair accessible. Players will need to be able to descend and ascend stairs and crawl through tight spaces.

If you have any queries regarding our room, please contact us!

Is there an age restriction?

We recommend the escape room for ages 12+, with people under 12 being supervised by an adult aged 18+.

This is however at the parent’s/guardian’s discretion.

I have another question, who should I ask?

If you do have another question, feel free to contact us:

Or through any of our social media platforms @xscreamevents and someone will be happy to help.

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